Consent Center

Consent, preferences and data requests, in order under the DPDP Act.

Record consent by channel and purpose, let customers change their preferences, and handle requests to access, correct or delete data with deadlines and records your team can show.

Consent Center DPDP Act
Consent by channel
WhatsApp87%
Email90%
SMS54%
Ads78%
Data requests
Access requestCustomer ending 2290Due in 6 daysOpen
Deletion requestCustomer ending 8841Removed from 4 audiencesDone
Correction requestCustomer ending 1067Due in 11 daysOpen
GrievanceCustomer ending 5512Owner: CRM leadAssigned
Inside Consent Center

Every piece, and what it does.

Consent by channel and purpose

WhatsApp, email, SMS and ads, each with its purpose, notice version, time and source of consent.

Preference page

A hosted page in your branding where customers choose channels and topics, in English and Hindi.

Data requests

Access, correction and deletion requests in one queue, with due dates, owners and status.

Deletion that reaches everywhere

A deletion removes the profile in Luxiqlo and from synced audiences, and records what was removed.

Records

A complete log of consent changes and requests, ready to export when you need to show it.

Access controls

Role-based access, masked phone numbers for most roles, and logged exports.

How it fits

Three steps, snapped together.

01

Capture consent

Consent flows in from your store, website, app and WhatsApp opt-ins, or through the hosted preference page.

02

Apply it everywhere

Segments and syncs respect consent per channel, automatically.

03

Handle requests

Requests arrive by form, email or API, and are closed with a record of what was done.

The details

What is in the box.

The facts your CRM, data and legal teams will ask about.

Law
Built around the Digital Personal Data Protection Act, 2023 and its Rules
Roles
Your brand is the Data Fiduciary, Luxiqlo acts as Data Processor
Requests
Access, correction, completion, deletion, grievance
Languages
Preference page in English and Hindi, more on request
Retention
Set retention per data type, with automatic deletion
Plan
Included from 500 Pieces

How Luxiqlo handles your customers’ data

  • Luxiqlo processes customer data only on your brand’s instructions, in line with India’s DPDP Act.
  • Customers can access, correct and delete their data, and every request is recorded.
  • Audiences include only customers who consented to that channel.
  • Data is encrypted in transit and at rest, hosted in India by default, and never sold or shared between brands.
Questions

About Consent Center.

See which plan includes it
Does Luxiqlo make us DPDP compliant?

Luxiqlo gives you the tools and records for consent and data requests. Compliance also depends on your notices and processes, which your legal team owns.

Can customers ask to be deleted?

Yes. Requests can come from the preference page, email or your support team, and are tracked to completion in Consent Center.

Can we import consent we already collected?

Yes, with the date, source and notice version, so earlier opt-ins are kept and visible.

The last piece

Your customer base is one picture.

It is already in your POS, your store, your app and your WhatsApp chats. Connect two sources and watch the first pieces join up.

  • 2sources free
  • 25,000profiles free
  • 0card details needed